SHIPPING

The estimated arrival time of your order is based on the first business day after your shipping confirmation has been emailed and does not include processing times. Our normal processing time is 1-2 days. 

HOLIDAY SHIPPING DELAYS
We would like to thank all of our customers for their support of our Canadian brands - this year has had many challenges for us all, and unfortunately, holiday shipping continues to be one of them.
 
We have planned and worked as hard as we could to get your orders out to ship as soon as possible, all while maintaining a safe and distanced working environment for everyone in our distribution centre. Unfortunately, the peak holiday season and record number of online shoppers has exceeded their shipping capacity, as well as that of many other delivery services and has now resulted in many backlogs that are simply out of our control.
 
Due to this, orders placed before our shipping deadlines may be delayed in arriving. For the most up-to-date tracking information, please enter your tracking number at canadapost.ca.

 

FREE SHIPPING TO YOUR HOME
Effective Tuesday, March 17 and until further notice, we will be offering free ground shipping to home on orders over $50.

$2 SHIP TO STORE!
Pick up your online order at any Ricki's store location for $2. Choose Ship to Store at checkout.

SUSPENDED EXPRESS POST
Due to COVID-19, Canada Post is experiencing a significant increase in parcel volumes – resulting in delivery delays. Because of this, we have temporarily removed our Express Post option and would advise our customers to anticipate delays beyond expected delivery dates provided by Canada Post.


Ground Shipping - FREE

Estimated Shipping Time


Ship to Store - $2.00

Estimated Shipping Time


Express Shipping - starting at $16.95  |  Temporarily Suspended
Estimated Shipping Time


Please note, express shipping charges are based on the total weight of your order and start at $16.95.

Shipments to International Addresses
At this time we are unable to accept or ship international orders outside of Canada.

Curbside Pickup Page